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EMPLOYEES REPORTING CHANNEL INTERNAL AUDIT
A reporting channel was made available to all employees The objective for 2017 is to enhance the use of the The purpose of the Corporate Audit department is to evaluating risks and potential signs of human rights
who are free to report any alleged infringements of the MSC reporting channel by raising awareness among continuously, independently and objectively evaluate and labour rights issues within MSC agencies. Further-
MSC Code of Business Conduct, as well as any mis- all employees worldwide. In this regard, MSC plans to and report to the senior leadership the effective- more, the Corporate Audit department is in the process
conduct or violation of any kind. MSC takes potential strengthen the cooperation and collaboration of the ness of internal controls put in place, as well as the of educating and raising awareness of MSC agencies’
violations very seriously. MSC will fairly investigate relevant departments at the headquarters. The aim compliance of MSC agencies’ procedures with MSC’s management concerning human rights issues.
each allegation with care, discretion and confidentiality. is to create a formal process to strengthen the instructions. The department ensures the appropriate The Corporate Audit department benefits from the
There shall be no retaliation against any employee centralisation of the reporting channel at the head- conduct of the agencies. strong support of MSC’s senior leadership in the pro-
making a report in good faith. Once received, quarters and to consolidate the existing data. The Corporate Audit department communicates motion of human rights and labour rights. The de-
complaints are carefully evaluated. Depending on and reports important information about the areas partment observes the overall well-being of employ-
the seriousness of the allegation, the MSC Audit of improvements to various stakeholders. It allows ees. It ensures MSC agencies have the appropriate
department is put on notice and may investigate the the implementation of prompt remedial actions. procedures to comply with local laws including local
allegations on-site. On average, 20 MSC agencies are audited every year. labour laws and market standards. Moreover, whenever
The internal audit methodology has been reviewed deemed necessary, MSC appoints external auditors to
to enhance due diligence and increase awareness in perform on-site external audits.
80 BUSINESS ETHICS AND PROTECTION OF HUMAN RIGHTS MSC SUSTAINABILITY REPORT 2016 81