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EMPLOYEES REPORTING CHANNEL  INTERNAL AUDIT

 A reporting channel was made available to all employees   The objective for 2017 is to enhance the use of the   The purpose of the Corporate Audit department is to   evaluating risks and potential signs of human rights
 who are free to report any alleged infringements of the   MSC reporting channel by raising awareness among   continuously, independently and objectively evaluate   and labour rights issues within MSC agencies. Further-
 MSC Code of Business Conduct, as well as any mis-  all employees worldwide. In this regard, MSC plans to   and report to the senior leadership the effective-  more, the Corporate Audit department is in the process
 conduct or violation of any kind. MSC takes potential    strengthen the cooperation and collaboration of the    ness of internal controls put in place, as well as the    of educating and raising awareness of MSC agencies’
 violations very seriously. MSC will fairly investigate    relevant  departments  at  the  headquarters.  The  aim    compliance of MSC agencies’ procedures with MSC’s   management concerning human rights issues.
 each allegation with care, discretion and confidentiality.   is to create a formal process to strengthen the    instructions. The department ensures the appropriate   The Corporate Audit department benefits from the
 There shall be no retaliation against any employee   centralisation of the reporting channel at the head-  conduct of the agencies.   strong support of MSC’s senior leadership in the pro-
 making  a  report  in good  faith.  Once  received,    quarters and to consolidate the existing data.  The Corporate Audit department communicates   motion  of human rights and labour rights. The de-
 complaints are carefully evaluated. Depending on    and reports important information about the areas   partment observes the overall well-being of employ-
 the seriousness of the allegation, the MSC Audit    of improvements to various stakeholders. It allows   ees. It ensures MSC agencies have the appropriate
 department is put on notice and may investigate the   the implementation of prompt remedial actions.    procedures to comply with local laws including local
 allegations on-site.   On  average, 20 MSC agencies are audited every year.   labour laws and market standards. Moreover, whenever
            The internal audit methodology has been reviewed   deemed necessary, MSC appoints external auditors to
            to enhance due diligence and increase awareness in   perform on-site external audits.








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